- 25 Nov 2019 -
Marjolaine (young couple)
8.0
Very Good
:
The staff were very attentive specially the female waiters at the restaurant and the breakfast was amazing too.
:
The overall stay was very good but the male employees could improve as the female employees were way more professional and organised. The worse was the fact that we booked a table for dinner at potato head and when we came back in the evening to get changed for dinner the lock was broken and we had to wait 2 hours to get it fix so we could not get change or anything, even tough they managed to open the door 40 minutes before, we had to have a shower with a open door which it is not pleasant
- 25 Nov 2019 -
Ahmed (young couple)
7.9
Good
:
The staff was not good
- 24 Nov 2019 -
Basmanafady (young couple)
8.3
Very Good
:
Pool is amazing, the rooms are very nice, spa is good as well and the breakfast is nice and its rate is very good
:
Housekeeping is not very good
- 24 Nov 2019 -
Danielle (with friends)
7.5
Good
:
The hotel and the staff where fabulous! We booked to stay here 3 nights as we travelled around Bali!
The hotel was very clean - and they were always cleaning! All the staff very helpful and always willing to help! The food was tasty, breakfast options where vast!
The room was comfortable for my friend and I, we had an executive room, beds made daily!
We was about a 30 min walk away from the beach! All local amenities were close by.
:
Our balcony had its own set of doors.. which kind of made it like a green house and it felt a little dated! Maybe they hadn’t finished renovating it, I don’t know: as our floor on the right hand side of the pool was the only ones like it! This didn’t ruin my stay just personal taste
- 23 Nov 2019 -
Hayli (young couple)
9.6
Exceptional
:
-Day spa is exceptional and the staff up there are incredible
-Bed is super comfortable
-Amazing staff and service
-Beautiful pool area
-Buffet breakfast is great
-Rooms are nice and clean
-On arrival we received a free upgrade to a poolside room
-In house restaurant food is really nice
:
-The free shuttle bus... where to begin....
For starters it’s almost always fully booked, but we managed to book in to be dropped off at Seminyak square at 2pm and picked up and returned to the hotel at 4.30pm.
The hotel failed to mention that after we got picked up from Seminyak the driver would be driving to Kuta in peak hour traffic to collect more people.
We were in the car for well over 2 hours, and if this was communicated with us we would’ve got a taxi, this was such poor communication, it’s not really good enough either considering the hotel don’t allow ubers/gojeks come here so really your only options are a taxi (always ask them to put the meter on) or the shuttle bus service which was not so good at all, this is probably the only real negative and to be honest it’s not that big a deal when you can just get a taxi
-A little further out from Seminyak square than other places we looked at
-The restaurant does charge a few additional taxes we weren’t aware of
-The room above us had people stomping around which made it a little noisy at night
- 23 Nov 2019 -
Farqad (solo traveller)
9.6
Exceptional
:
The Spa, swimming pool, the restaurant and off course the super friendly staff.
- 22 Nov 2019 -
Aizat (young couple)
7.1
Good
:
Value for money.
:
- When we first entered the room, there were few cockroaches inside the bathroom and at the doorway.
- Quite far from the town and main road.
- 22 Nov 2019 -
Nobuhle (group)
6.0
Pleasant
:
The accommodation was affordable
:
The bathroom and smell of drains
- 22 Nov 2019 -
Gaurav (family with young children)
5.0
Fair
:
Pool area
:
Can’t call taxi from outside and taxi available at hotel is 5 times expensive.
- 20 Nov 2019 -
Silvania (review category business travellers)
9.2
Wonderful
:
The room & the size & balcony, the pool, the breakfast
The staff were really nice & helpful
Upon checked in we were upgraded to Junior Suite
The first few days, the AC wasnt function properly... but when I informed rhe receptionist Putri Maharani, she immediately sent engineering guys to sort it out
:
None