- 30 Nov 2019 -
Silvia (solo traveller)
5.0
Fair
:
The room was cold. I have immediately noted the heating system in the bathroom was not working and alerted the staff. They answered me it had a centralized timetable and would have been switched on later at night. It never did. When I came back late at night in the room I was freezing. They did not even apologize for the inconvenience at the reception the day after. In case you are assigned with room 301 ask immediately to change it: nothing works, the heating system, not the hydro massage. Even the boiler almost exploded when I turned it on!!
- 29 Nov 2019 -
Linda (young couple)
7.1
Good
:
Property was as I had selected online
:
Poor directions to meet water taxi from train station, they were very help but just missed some important details
No English tea or coffee in room when we arrived plus they didn’t even top up supplies, I asked the first and second day then didn’t bother after that
Only one electrical socket we could use and we have to share that with the kettle
TV didn’t work but they fixed that pretty quickly
- 26 Nov 2019 -
Ahmed (group)
9.0
Wonderful
:
The breakfast coffee is one of the best in Italy. The style of the hotel matches Venice style which is was great. The staff were more than nice. The bathroom is great.
:
nothing
- 04 Nov 2019 -
Jing (family with young children)
8.8
Excellent
:
Good location
Good price
- 28 Oct 2019 -
Anonymous (young couple)
9.6
Exceptional
:
Amazing
- 27 Oct 2019 -
Marius (family with young children)
8.8
Excellent
:
Very good.
- 16 Oct 2019 -
Steve (young couple)
9.6
Exceptional
:
Excellent Hotel. We booked a standard room, but when we arrived we had been allotted a suite? Didn't query it, just checked the price and had only been charged as standard so all good. Room 104 (shown in the hotel pics - dark walls etc) was brilliant. Breakfast was good, Yes it's hotdog sausages and only scrambled egg, but get over it! if you want a full English don't go abroad.....good selection of pastries, fruit and cold meats though. Coffee is just about ok, but drinkable.
Location is spot on, 5 mins to San Marco and 10 mins from Rialto. Loads of restaurants within 10mins. The Caffe bar Brasilia is just outside of the hotel and serves until the early hours. Our room was overlooking the bar, but we never heard any noise so no problem there plus it was handy for a late nightcap.
Would highly recommend this Hotel.
:
Nothing....others comments here have moaned about there being no lift? No English tv, dark rooms, etc. Laughable really, it's Venice ok. Old buildings so there won't be lifts will there lol. And English tv? Why go there to watch tv?
- 10 Oct 2019 -
Daniela (young couple)
9.2
Wonderful
:
Location.Big bathroom, tub. Cleanliness
:
The walls were too thin
- 10 Oct 2019 -
Big (young couple)
7.1
Good
:
Nice helpful staff, good breakfast, good location.
:
Expensive snacks in room and jacuzzi bath not working. No lift but thats venice.
- 22 Sep 2019 -
Billy (young couple)
9.2
Wonderful
:
The room was very nice and spacious very Venetian style .
Only 3 minutes walk from the luxury boutiques and 8 minutes walk from Saint Mark square . Also the stuff was so kind and helpful.