Perry Lane Hotel A Luxury Collection Hotel

Jackie (solo traveller)
6.0 Pleasant

: I mean I walk in and immediately and offered champagne or rose, which was a nice offering after a LONG day of travel. Which by the way you can get free of charge at the front desk anytime between 11 am and 10 pm....... amazing. Beautiful room. Beautiful rooftop pool and bar. My room was gorgeous and the bed was very comfortable.

: They are just understaffed. You can tell by the workers and how they respond to customers that they are stretched too thin. I was unable to get service by the pool because they didn’t have enough people working, I stood at a host stand for 10 minutes while the wait staff walked by not acknowledging me at all, and there was a time or two I was seated and no waitress came over. Once they are fully staffed I am sure this will go away. I was just surprised how many of the bars and restaurants are experiencing this down in Georgia.

Yoshie (young couple)
8.0 Very Good

: The rooftop pool was quite special. Good fitness room. Nice to be a little away from the busy downtown area but still close to the water and the squares & park. The staffs were exceptionally friendly and helpful. The food at the restaurant was quite good as well.

: Too many weddings. We booked the corner room which was the nicest room we could book for the weekend we were there, hoping it would provide a quieter option for our getaway to this quaint town. Unfortunately there was bumping music until late night. Should’ve just gone with a regular room. Although the mask was “mandatory” inside, and staffs were all masked, they did not enforce it even riding in the elevator showing guests to places which was annoying to those of us trying to stay vigilant about indoor hygiene and travel responsively. The unlimited champagne at the lobby helped ease the anxiety, however. Last thing (minor) - the shower had a good water pressure but weirdly only got semi-hot. If you like a nice hot shower, it’ll feel a bit disappointing.

Linda (young couple)
8.0 Very Good

: Great

: Room not ready at check in Staff very helpful! Room did not get cleaned at overnight stay.

Gene (young couple)
8.0 Very Good

: Bed was very comfortable but for a suite it was lacking storage space, rugs on the bath floor, extra towels and no ice machines. But gave out generous amounts of water. Location was good but river front properties have many more dining options within walking distance, however our driver of the house car (pops) was outstanding!!!

: Bed was very comfortable but for a suite it was lacking storage space, rugs on the bath floor, extra towels and no ice machines. But gave out generous amounts of water. Location was good but river front properties have many more dining options within walking distance, however our driver of the house car (pops) was outstanding!!!

Steve (review category business travellers)
3.0 Poor

: Location

: No coffee in the room.. no maid service .. some areas closed for private functions.. was told they were booked for additional nights , when there were rooms available

Catherine (young couple)
7.0 Good

: Did not like the location.